COO – Su Ngal Htwe

Over 20 years of experience in the microfinance sector, with a strong focus on field operations, product design, policy development, and capacity building. Worked closely with branch and area teams to improve portfolio quality, operational efficiency, and staff performance. Led the review and update of operational policies and procedures, ensuring alignment with regulatory requirements and practical field realities and coordinated extensively with the Financial Regulatory Department (FRD).